How long can I get the card?

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• How to verify my card?

  Prepaid Card You will be required to provide KYC documents including: 1. POI - Proof of Identity: Photo ID. 2. POA - Proof of Address: Bank statement or utility bill or other valid documents. 3. IDS - ID selfie: A selfie with you holding up the proof ...

• How long will take after complete top-up?

  Prepaid Card Once the payment has been confirmed, it would generally take 3-7 business days for the loading to be completed. After completing, it will update from "Pending Balance" to "Balance" shortly. Sometimes the balance update will take a bit ...

• How to check balance and transaction history for my card?

  Prepaid Card 1. Login to https://luxpin.co/ 2. Select your prepaid card 3. You can see your balance and transaction history on the page Debit Card The balance and history of debit card do not reflect on the LuxPin website. We are sorry that this ...

• What is included in LuxPin membership?

  Basic Membership 1. No annual fee 2. Get a free debit card. 3. The One-Time Membership fee of USD$350 4. Apply for a new card for USD$200 5. Priority travel package reservation. 6. Enjoy your highest level of travel with the membership discount. ...

• How to Upgrade membership from basic Membership to Elite Membership?

  If you want to upgrade your membership, please go to "Profile" after you sign on our website. Then you will see the "Upgrade to Elite Membership*“ button under the " Account information - Membership" where you will get more details.